If your organization is looking for a Desk Alternative you should consider FaverCRM!
Our origin story here at FaverCRM was that, we were a Desk.com user back in the day. We had spent thousands of dollars getting Desk.com operational, training employees and finally using it. A few months later we got a notice on our CRM, “Desk is closing, please migrate to our new service”. We were not enthused — Sound familiar?
Thus, FaverCRM was built as a Desk Alternative and now it is so much better! FaverCRM can answer cases, manage contacts — and even upload photos for each individual contact. Our dynamic tag manager allows cases to be tagged and categorized.
There are certainly man Desk Alternative solutions out there, we’ve looked — and built the only suitable replacement.